Contact Platinum Salon and Spa
Two locations, easy parking, and a friendly front desk ready to help you book. Reach us by phone, online, or in person.
QUICK CONTACT
Quick Ways to Reach Us
Phone
(480) 798-4237
Best for same day appointments, schedule changes, and questions about specific services.
info@platinumsalonandspaaz.com
Best for non urgent questions, careers inquiries, and partnership requests.
Online Booking
Available 24 7 at booking.mangomint.com/324560
See real time availability, choose your provider, and lock in your appointment without waiting on hold.
In Person
Walk ins are welcome when we have availability, but we recommend booking ahead so we can give you the time and provider you want.
LOCATIONS
Two Locations to Serve You
Gilbert Location
2206 E Williams Field Rd, Suite 106
Gilbert, AZ 85295
Phone: (480) 798-4237
Free parking right outside the salon. Accessible entrance. Located on Williams Field Road between Greenfield and Higley, in the same area as several other local businesses and within easy reach of San Tan Village, Cooley Station, and the Heritage District.
Phoenix Ahwatukee Location
16515 S 40th St, Suite 105
Phoenix, AZ 85048
Phone: (480) 798-4237
Free parking. Accessible entrance. Easy access from I-10 and Loop 202, serving clients across South Phoenix and Ahwatukee.
CONTACT FORM
Send Us a Message
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HOURS
When We Are Open
- Sunday: 10 AM to 5 PM
- Monday: 9 AM to 6 PM
- Tuesday: 9 AM to 6 PM
- Wednesday: 9 AM to 6 PM
- Thursday: 10 AM to 8 PM
- Friday: 10 AM to 8 PM
- Saturday: 10 AM to 8 PM
Late evening appointments are available Thursday through Saturday for clients with weekday work schedules. Sunday hours mean you can fit a full salon and spa day into your weekend.
Holiday hours may vary. We post updates on our Instagram and Facebook pages.
Already Know What You Want?
FAQ
Booking and Visit FAQs
How do I book an appointment?
Three ways. Book online any time at booking.mangomint.com/324560. Call us at (480) 798- 4237 during business hours. Or fill out the contact form and we will reach back out.
Do you take walk ins?
When we have availability, yes. Most of our team books up several days in advance, so we recommend scheduling. If you need same day, call us and we will fit you in if we can.
What is your cancellation policy?
We ask for at least 24 hours notice on cancellations or reschedules so we can offer the time to another client. Same day cancellations or no shows may be charged a fee. Visit our cancellation policy page for full details.
Do you offer gift cards?
Yes. Gift cards are available for any dollar amount and can be used on any service or product. Buy them in person at either location, online, or call us to order one.
Can I bring kids to my appointment?
Older kids and teens are welcome, especially if they have their own appointment booked. Very young children without a separate caregiver can make it hard for you to relax and for your service provider to focus. Call us if you have questions about your specific situation.
Do you accept insurance?
We do not accept health insurance for any service. Some clients use HSA or FSA cards for select wellness services. Ask the front desk during checkout.
Where do I park?
Both locations have free parking right outside the building. The Gilbert location has a parking lot directly in front. The Phoenix Ahwatukee location has parking in the shared shopping center.
Are your locations accessible?
Yes. Both locations have step free entrances and ADA accessible interiors. If you have specific accessibility needs, call us in advance and we will make sure your visit is comfortable.
How early should I arrive?
About 10 minutes early for your first visit so you have time to fill out any short forms. For returning clients, 5 minutes early is plenty.
Can I reach a specific provider directly?
Front desk is the easiest way to reach a specific stylist or aesthetician. Call (480) 798-4237 and we will pass your message along.

